Shipping policy

We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 6-17 business days from the date that it is placed.

Verification → Processing → Shipping → Delivery

Verification

A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.

Processing

It normally takes 3-7 business days for us to process your order. Please note that this does not include holidays and weekends.

Shipping

Shipment takes 3-10 business days to arrive, please refer to the table below for various shipping times to international destinations. 
Note: 
* Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes. 
* Please write us a email within 6 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted.

Delivery

The courier will deliver the product to the designated address, and you can log in to your email to view the receipt information at any time.

Shipment: Shipping Costs and Methods:

Shipping Method

Flat Rate

Delivery Time

Area

Express Shipping

Free for orders $149+, otherwise $19.99

3-5 Working Days

North America (USA, Canada, Mexico, Puerto Rico)

4-6 working days

Europe (Austria, Belgium, Croatia, Denmark, Finland, Ireland, Italy, Malta, Norway, Portugal, Serbia, Spain, Switzerland)

7-10 working days

Europe (Estonia, France, Germany, Greece, Netherlands, Poland, Romania, Slovakia, Sweden, United Kingdom)

10-12 working days

Europe (Czech Republic, Latvia, Lithuania, Luxembourg, Russia)

3-5 working days

Asia (Hong Kong, Taiwan, United Arab Emirates)

4-7 working days

Asia (Singapore, South Korea, Japan, Saudi Arabia, Kuwait)

9-14 working days

Asia (India, Malaysia, Philippines, Thailand, Vietnam)

7-9 working days

Oceania (Australia, New Zealand)

Regular Mail

Free for orders $30+, otherwise $4.99

12-18 Working Days

North America (USA, Canada, Puerto Rico)

20-35 Working Days

North America (Barbados, Bermuda, Mexico, Guadeloupe, Martinique)

20-35 Working Days

Central America (Costa Rica, El Salvador, Guatemala)

30-40 Working Days

South America (Colombia, Chile, Brazil, Argentina, Venezuela, Ecuador, Peru, French Guiana)

15-17 Working Days

Europe (Denmark, Germany)

12-18 Working Days

Europe (Andorra, Austria, Belarus, Belgium, Croatia, Czech Republic, Finland, France, Malta, Moldova, Monaco, Montenegro, Poland, Serbia, Slovakia, Spain, Switzerland, United Kingdom)

18-25 Working Days

Europe (Greece, Iceland, Italy, Lithuania, Luxembourg, Netherlands, Norway, Portugal, Romania, Russia, Sweden)

25-35 Working Days

Europe (Estonia, Gibraltar, Ireland, Latvia)

12-20 Working Days

Asia (Armenia, Bahrain, Singapore, South Korea, Japan, Malaysia, Thailand, Mongolia)

20-35 Working Days

Asia (Azerbaijan, Cyprus, Georgia, India, Israel, Kazakhstan, Kuwait, Lebanon, Philippines, Saudi Arabia, Vietnam)

12-15 Working Days

Africa (Angola)

20-30 Working Days

Africa (Réunion, Seychelles)

40-60 Working Days

Africa (South Africa)

12-16 Working Days

Oceania (Australia, New Zealand)