Return & Refund

Return & Refund

Return Policy

We’re bummed if you're not 100% satisfied with the items you received, and we have made the returns so easy for you!

Return Guidelines

We only accept returns postmarked within 60 days from the purchase date. (Note: Items in original condition (unopened, unmarked and unused) can be returned for a partial refund.) 
You can contact us via service@sandcosy.com, and tell us which you want to return, we will help you to process immediately.

Return Conditions

Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, or altered in any way. 
Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.

Refunds

Returns will be processed within 7 days upon receipt of your package. The refund will be issued to the original payment account per your request. 
Note:The original shipping fee and insurance are non-refundable.

Return Back Address:
Address: 1200 West 73rd Avenue, Vancouver, British Columbia, Canada, V6P 6G5
Phone: 6042673048
Email: service@sandcosy.com

(Notice: Returning to this address without customer service will not be accepted and the customer will bear all losses and fees. )